Responsibilities:
- Perform business processes and requirements analysis and prepare related
documentation. - Communicate with clients on various levels to obtain the necessary
understanding on the business processes and requirements. - Produce documents such as business blueprint documents, functional
specifications documents, process flow diagrams, testing scripts and training
materials. - Prepare and conduct workshops for training, presentation, system
demonstration, etc. - Plan and conduct user acceptance tests and trainings to end users and
provide application support. - Apply structured problem-solving skills to evaluate problems, identify root
causes, and come up with action plans and resolution options. - Effectively communicate plans, findings, suggestions, and/or ideas with crossfunctional team members and clients.
- Define implementation plan, monitor project progress, and conduct project
status updates meeting for clients. - Provide domain knowledge and ongoing functional expertise to clients and
provide workaround and suggestions on application issues.
Requirements: - Bachelor’s Degree in Computer Science, Information Systems, Science &
Technology, Social Science/Sociology, Business
Studies/Administration/Management, equivalent or any IT related disciplines
(Minimum bachelor or Post-graduate degrees) - Strong knowledge in computer industry, technology fields and software
development - Strong proficiency in English and Malay language (written and spoken)
- Highly motivated and able to work independently
- Excellent communication and interpersonal skill
- Strong analytical, critical thinking and problem solving skills
- Ability to work independently and collaboratively in a team environment.
- For senior position, minimum 5 years’ working experience in functional
consulting or business analysis in Vendor environment is a must
